If you don’t have a Thermaltake PSU receipt, initiating an RMA might feel challenging, but it’s still possible. Thermaltake offers solutions for customers in such situations, though policies may vary depending on your region. Here’s what you need to know:
- Check the Warranty Period: Ensure your PSU is still within the warranty timeframe. Warranty durations vary by model and region.
- Locate the Serial Number: The serial number on your PSU often acts as proof of purchase. It’s usually printed on a label attached to the PSU itself.
- Contact Thermaltake Support: Visit the Thermaltake website and navigate to their support or RMA section. Explain your situation and provide the PSU’s serial number.
- Prepare Additional Information: Some regions may request other details like where and when the PSU was purchased.
- Follow Up: Once you’ve submitted your RMA request, monitor your email for updates.
By following these steps, you can proceed with the RMA process even without a receipt.
